Critical Success Factor How will this be achieved?
(project objectives)
myUWE must enhance the student experience Address students' needs, including academic and learning support needs
Students must use myUWE Ongoing attention to accessibility and usability issues throughout the development process
myUWE must be accessible Attention to continuity and maximum availability
myUWE must be appropriate to students and staff in all faculties Engage multiple faculties in developing myUWE

Consider flexibility throughout design/development, providing users with preferences/options.
myUWE must deliver tangible benefits to staff/administration Identify portal myUWE processes which can more appropriately channel student queries, remove the need for staff intervention, or facilitate improved communication