My Details tab: Documents subtab

hello Selecting the My Details tab will take you to the My Details section of myUWE. Below the main tab you should see five subtabs: Personal Details, ID Photo, Addresses, Car Parking and Documents.

example screenshot of the My Details subtabs with Documents selected

The Documents subtab will be where you access any personalised documents available to you. Documents available to you will depend on your award record. If your award record means you are eligible for a document you will be able to download it here.

Your Award Record

You will see a row for each award record you have at UWE. If you are registered on only one award, this one award record will show. If you have, or have had, more than one registration at UWE there will be a row for each one.

The personalised documents currently available are:

Current award records will show and past records will be hidden but can be opened and re-hidden by using “Show past awards” and “Hide past awards”.

If a personalised document is applicable to any of your award records it can be downloaded here. If there is no download button on an award record it may be because you are not eligible for that particular document on that award – please see the guidance on eligibility for each of the documents, this will tell you who to contact in the event of a query.

Council Tax Certificates

A certificate of full-time study might be required by your council and can be produced in myUWE. Please check with your local authority whether this document is needed; many councils directly receive information about your status from UWE.

Please watch this short video on how to download your Council Tax Certificate in myUWE.

example screenshot hightlighting the Download pdf button for a Council Tax Certificate

If you do not have a letter available in myUWE and believe you meet the relevant criteria please contact the appropriate Faculty Student Administration Team who can advise you further.

Eligibility

If you meet the government requirements criteria, you will be able to produce a council tax certificate.

If you believe you satisfy the criteria but there is no download button, please contact the student administration team via the Council tax query form in InfoHub.

For students in the School of Health and Social Wellbeing

Some programmes in our School of Health and Social Wellbeing that are eligible for a Council Tax Certificate will not have the Council Tax Certificate available in MyUWE. Please contact the student administration team via the Council tax query form if you believe you meet the government requirements to check and request a Council Tax Certificate.


Status Letters

From time to time students are asked to provide evidence of their status as a student at the University of the West of England. This may be for various reasons, for example, joining a sports club - and students usually request such evidence from one of the UWE Information Points located at every campus, in the form of a student status letter.

Please note: Many requests for evidence of your student status may require the specific authority of the University in the form of a signed letter and a status letter produced from myUWE may not be accepted. For example, a status letter produced from myUWE must not be used as evidence of your status as a student with regards to immigration or visa purposes, nor must it be used to evidence council tax exemption.

example screenshot hightlighting the download pdf button for a Status letter

Eligibility

If you satisfy the appropriate criteria, you will be able to produce a copy of the Student Status Letter.

The eligibility criteria are:

  • You have registered on the award for the current academic year
  • You are a student with an income status of one of the following:
    • Home (UK)
    • Offshore (Channel Islands)
    • EU
    • Overseas Home
    • Overseas
    • ERO – study abroad under the Erasmus scheme

If you are still registered for a previous academic session, you will need to request a Student Status Letter from one of the UWE Information Points located at every campus.

If you do not satisfy these criteria, you will not be able to produce a Student Status Letter.

If you believe you satisfy the criteria but there is no download button, you will need to contact the appropriate Faculty Student Administration Team so that they can check your student record and make any changes if necessary.

Alternatively, you may wish to obtain a copy of your Student Status Letter directly from one of the UWE Information Points located at every campus.

For Post Graduate Research students:
Post Graduate Research students should contact their named administrator from the Graduate School to request a Student Status Letter. Please see the Contact UWE Graduate School webpage for contact details.

For students in the School of Health and Social Care:
Students registered on the BSc (Hons) Midwifery – 78 week course (B711A) will not be able to produce a Student Status Letter. Students registered on this award will need to request a Student Status Letter from the student Information Point at your campus of study.

Bank Letters

Many international students with a student visa, choose to open a UK bank account.
To open a UK bank account, you will need a UWE Bristol bank letter.
Home (UK) or EU students may not need to access this letter, but please check with your chosen bank for further information.
Different banks may require different documents for opening an account, but they will all need to verify who you are and where you live.

They will ask for:

  • Proof of identity e.g. passport or EU national identity card
  • Have a student visa? You must present your visa or BRP card when opening an account

They will also ask for information provided on your UWE Bristol bank letter:

  • Confirmation of your student status
  • Proof of both your UK term time address and your international residential address in your home country

Please check your name and address details are accurate on MyUWE, as this information will show on your UWE Bristol bank letter:

  • Name - as it appears in your passport or ID card including exact spelling and name order
  • UK term time address - including your flat/house/room name or number

* if you are staying in temporary accommodation, for example a hotel or hostel until you find permanent accommodation, a bank will not accept this as your UK term time address.

  • International residential address – NOT your college or agent’s address - are up to date, are spelt correctly and match your passport or ID card
If there is information missing or if something is incorrect or spelled wrong in MyUWE, and you are unable to change it, please contact Information Point.

Please watch this short video on how to download your bank letter in myUWE.

Eligibility

If you satisfy the appropriate criteria, you will be able to produce a Student Status UWE Bristol bank letter.
The eligibility criteria are:

  • You are eligible to register or have registered on an award  
  • Both your UK Term Time and International Residential addresses must be on MyUWE.

For Study Abroad and Erasmus students, banks may accept a standard student status letter which is available from MyUWE. Please check with your chosen bank.
If you do not satisfy these criteria, you will not be able to produce a UWE Bristol bank letter.

If you believe you satisfy the criteria but there is no download button, you will need to contact the Information Point so that they can check your student record.

Higher Education Achievement Report (HEAR)

HEAR is a UK-wide initiative where universities and other HE institutions provide a more comprehensive report of student achievement, which acknowledges fully the range of opportunities that higher education institutions in the UK offer to their students. For example, if you have told us of any extra curricular activity you are involved in it will be recorded and show on your HEAR.

Whilst the HEAR is likely to be most useful when a student graduates we have agreed that it will be helpful for you to see the record as it grows and perhaps use it as evidence of your achievements to potential employers.

example screenshot hightlighting the download pdf button for a HEAR report

Eligibility

The HEAR is applicable to each award for which you have, or have had a registration at UWE; you can download a PDF for each eligible award.

For graduating students, whose registration is ended, the HEAR will be available as long as you still have access to UWE systems. For students leaving the University this is 42 days after the end date of your award. The end date of your award is the date of the final examining board; so UWE systems will be available to you until 42 days following this date.

If you have any queries about your HEAR or any of the information contained in it, below is a list of contacts, depending on the nature of the query.

Please include your full name, UWE student number and a contact telephone number in your e-mail.

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