MYUWE guidance 

If you:

• have forgotten your email address, username or password
• are getting an error message on MYUWE
• have a question about Blackboard.

Contact the IT Service Desk on +44(0)117 32 83612 or email itonline@uwe.ac.uk. More help is also available on the IT Services web pages.

Can't log in

If you cannot access MYUWE, contact the IT Service Desk for help.

If your UWE Bristol account has recently been updated or modified (for example, you have requested a change to your email address) and you can't access MYUWE, wait 24 hours and try again.

You can access MYUWE on most PC or mobile devices. If you are having issues, make sure your browser and operating system are up to date and you have enabled cookies and JavaScript.

Staff MYUWE access

Staff cannot access the new MYUWE platform. To visit old MYUWE, use the old MYUWE link. 

For more help with MYUWE, see our staff guidance.

Graduate MYUWE access

You will be able to log in to MYUWE with your email address for up to 12 months after you have achieved your award. However, some information such as your personal details and your marks and awards will only be available in MYUWE for 120 days after you achieve your award or withdraw from the University.

More information can be found on our IT guidance for graduating students web page.

If your timetable is missing or displaying incorrect information, complete the Timetable self-help form which will then be sent to the Timetabling team.

For help with registration, find your Registration and student record contacts.

Contact our Registration and student record contacts for questions related to:

• Personal details like your name, title, addresses, or contact details.
• Module enrolments, Blackboard, timetable or exam timetable.
• Council Tax certificates or student status letters.

Contact your Student and Programme Support team if you have a query about your marks or results.

If your enquiry is not related to MYUWE, you can find UWE Bristol contacts on our How to contact us page.