Bristol Distinguished Address: Andrew Jennings, Chairman, Board Member & Senior Advisor

This event has now passed.

Date: 23 October 2019
Venue: UWE Bristol, Bristol Business School, North Entrance, Frenchay Campus, Filton Road, Bristol, BS16 1ZG
Venue Location:
Time: 18:00-21:00

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The Changing Retail Landscape and how to succeed

Andrew Jennings, Chairman, Board Member and Senior Advisor will deliver a lecture as part of the Bristol Distinguished Address Series titled 'The Changing Retail Landscape and how to succeed'.

Retail has always been a dynamic industry, but right now it is going through an unprecedented pace of change. Seismic economic shifts and breath-taking technological advances are changing the shopping experience faster than most retailers are able to react.

Customers are demanding ever more exciting experiences when they shop and have higher expectations of product, service, value and environment. And, as if that isn't enough to contend with, there is the multichannel reality to get to grips with too, which means the lines are continually blurred between virtual and physical space.

No one can stop change from happening, nor should they try. The secret to success is, Andrew says, to be relevant. Know your customer, constantly innovate, hire talented people, embrace change and never ever accept things are nearly OK.

Discuss this event on Twitter using the hashtag #BristolLectures.


  • 18:00 - Registration and refreshments
  • 18:30 - Lecture
  • 19:30 - Networking


If you would like to attend, please register here.


A highly accomplished Senior Global Retail Executive with more than 45 years of achievement leading some of the world's most respected speciality and departmental stores. These include Harrods and House of Fraser in the UK, Brown Thomas in Ireland, Holt Renfrew in Canada, Saks Fifth Avenue in the USA, Woolworths in South Africa and the Karstadt Group in Germany.

He is now based in London working with international retailers and private equity organisations as a Global Retailer, Board Member and Agent of change including Ted Baker (International), Curzon Cinema (UK), Alpha Wealth (SA) and Lion Capital.

Andrew chairs the Prince's Trust Retail, Hospitality and Leisure Board.

Andrew's debut book, Almost Is Not Good Enough: How to Win or Lose in Retail, has been a great success, selling over 8,500 copies with all proceeds being donated to The Prince's Trust Charity.

About the Bristol Distinguished Address Series

The Bristol Distinguished Address Series provides a unique opportunity to hear about the challenges, issues and decisions being made at the highest level of strategic leadership.

The series is delivered by the Bristol Business School in partnership with ACCA, Bristol City Council, Bristol Junior Chamber, Bristol Law Society, Bristol Media, Business Leader, Business West, CBI, CIPD, CIPFA, CMI, FSB, IoD, ICAEW and the West of England Combined Authority.

Continual Professional Development

We are now a Continuing Professional Development (CPD) member and we are pleased to announce that this lecture series has been certified in principle by the CPD Certification Service.

For delegates who wish to obtain a CPD Certificate of Attendance, please register your details with a member of the events team after each lecture. Please note that we will not be able to administer any retrospective certificate requests.

Subject to each lecture being certified, you will receive a personalised CPD certificate direct from CPD up to 28 days after the event.

If you have any queries relating to CPD please contact


We will aim to make all addresses available as a podcast one week after the lecture, subject to approval of the speaker and no technical difficulties with the recording. Podcasts can be viewed on our previous address archive.

Media queries

Please contact the Media Relations office if you would like to request a media seat or have a media query about this event, email

Live Stream

Admission is on a first-come, first-served basis for those that have registered. Not everyone who has registered will turn up, so to ensure we have a full house, we allow more registration than there are places. Please ensure you arrive at least 15 minutes before the start time of the lecture to avoid disappointment. If you arrive late and the lecture theatre is full, you may be able to watch the talk from the live streaming room.


If you are planning to attend this event and have any access requirements or would like details on venue accessibility, please email the Events Team at or ring us on the number below.

UWE Bristol aims to ensure, as much as possible, that all our public events are fully accessible. Early notice of access requirements is much appreciated.

Cost: Free
Contact: Events Team
Telephone: +44(0)117 32 84517

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