UWE Bristol hosts James Timpson OBE, Chief Executive, Timpson

Issue date: 27 February 2015


Date: 04 March 2015

Venue: UWE Exhibition and Conference Centre, Frenchay Campus, UWE Bristol

Time: 18:00

Register for this event

James Timpson OBE, Chief Executive, Timpson is the latest speaker to address the business community at the Bristol Distinguished Address Series (BDAs) with a lecture entitled 'Con to Cobbler'. The event will be hosted by Business West.

About the talk - The Timpson business thrives when it employs amazing personalities who give great service. Sometimes we find these personalities from unusual places!

The Bristol Distinguished Address Series (BDAs) is one of the highlights of the University calendar and is a unique opportunity to hear about the challenges, issues and decisions being made at the highest level of strategic leadership, directly from the leaders of organisations driving UK business performance. The series is delivered by the Bristol Business School in partnership with ACCA, Bristol City Council, Bristol Junior Chamber, Bristol Post,Business West, CBI, CMI, FSB, ICAEW, IoD, and the West of England LEP.

There will also be an opportunity for the audience to put forward their issues and questions at this event.

James Timpson OBE is Chief Executive of Timpson, a family retail business based in Manchester.

Through 920 shops across the UK and Ireland Timpson is the largest shoe repairer, key cutter, engraver and watch repairer. Timpson's store portfolio was further increased by the purchase of 180 Max Spielmann photo processing stores in 2008 and an additional 121 Snappy Snap photo processing stores in 2013, boosting the Company's turnover to £200M. Recent acquisitions have seen the total store numbers exceed 1350.

Over 3500 colleagues run the shops within an "upside down management" structure which Timpson has developed to ensure those serving customers are the most important colleagues in the business; everyone else is there to help them give amazing service. Coupled with this is a consistency on recruiting only those with amazing personalities.

James's maverick approach to recruitment has also enabled them to successfully forge relationships with prisons across the UK, working closely together to identify 'personalities' within the system. Training is provided to those selected with the view that upon release they may secure employment with the Company. Colleagues who have joined the Company via this avenue are part of the 'Timpson Foundation', which is an internal initiative offering help and support to the individuals concerned.

Having successfully set up the Foundation, James has gone on to help and encourage other companies to recruit from prisons and currently Chairs the Employers Forum For Reducing Reoffending. These are a group of likeminded employers who are prepared to offer a second chance to an ex-offender, who wants to grasp the opportunity of employment and changing their lives for the better.

A major highlight of his career to date is being awarded the OBE, which he received in January 2011 for recognition to his 'Services to Training and Employment for Disadvantaged People'. It's not only a tremendous accolade for him personally, but also all the Timpson Team who work so hard to support those colleagues joining us through the Foundation, and the other community projects that falls under its umbrella.

Another milestone in recent years has been his appointment as the David Goldman Visiting Professor of Innovation for 2012/13, at the Newcastle University Business School. The appointment, for a 12 month period only, was an opportunity to help, inspire and motivate budding entrepreneurs, business leaders and students alike, along with providing a business school lecture.

Series organiser, Professor Nicholas O'Regan says, “We are delighted by the calibre of this year's speakers, the series is an excellent opportunity for members of the business community in Bristol, as well as our own students, alumni and staff to hear directly from inspirational figures in industry with a wealth of strategic experience and leadership skills at the highest level.”

The series of talks continue throughout the year and will feature Chairmen, CEOs and institutional leaders representing a variety of sectors.

The Bristol Distinguished Address Series is free to attend and open to members of the business community.

To register and for full details of forthcoming talks visit: http://www.uwe.ac.uk/bdas

For information on Corporate Events at UWE Bristol, follow us on Twitter@UWEEvents and use the hashtag #BristolLectures to follow the conversation online.

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