Bristol Leadership Centre Research Seminar - Dr Marian Iszatt-White

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Date: 09 February 2015
Venue: Room 4B021, Frenchay Campus
Time: 15:00 - 16:30


Presentation by Dr Marian Iszatt-White of Lancaster University on Leadership as Emotional Labour.

Emotional Labour and Authenticity: Constructing Leadership Iidentity

Leadership as emotional labour (Humphrey, 2008; Iszatt-White, 2009) is now a recognised species within the emotional labour genus, with the emotion work required of leaders also gaining attention in the leadership literature. This comes at a time when authentic (Avolio and Gardner, 2005) and other forms of positive (Cameron, 2008) leadership are also receiving significant attention.

The juxtaposition of these two aspects of leadership work is viewed as problematic for the practicing leader, needing to perform the required professional 'display rules'(Ekman, 1973) and 'emotion work' (Bolton and Boyd, 2003) of modern leadership at the same time as appearing (and feeling) authentic. This seminar seeks to show authenticity as a practical accomplishment, into which the performance of emotional labour is somehow fitted and how discourses are used to construct identities as 'authentic leaders' which include the performance of emotional labour.

About Dr Marian Iszatt-White

After a successful career in financial risk management, latterly as Group Treasurer of Top 100 plc Enterprise Oil, Marian undertook her PhD research at Lancaster University Management School, within the Centre for Excellence in Leadership, conducting an ethnomethodologically-informed ethnography of leadership in the learning and skills sector. Within this thesis, special areas of interest included leadership as 'emotional labour' and the idea of strategy as a 'perennially unfinished project'.

On completing her PhD, she remained at LUMS where until recently she directed the Executive MBA. Her research interests remain within the practice turn in leadership and discursive leadership more particularly. She has written and edited a number of books including 'Leadership as Emotional Labour: Management and the Managed Heart' and a critical leadership textbook aimed at post-graduate students.

How To Attend

This event is free, but registration is required. If you would like to attend, please register with our online form.

Cost: Free
Contact: Tessa Wright
E-mail: BLC@uwe.ac.uk

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